Skip to content

Cart

Your cart is empty

SHIPPING, RETURNS, AND EXCHANGES

FREE SHIPPING

For All U.S. Orders Above $75

30-Day Returns

$5 Return Shipping Postage

Quick Delivery

Same-Day Order Processing

FREE TRACKING

Stay Informed About Delivery

Shipping

Expected Time (USA)

Standard Shipping - Please allow 3 - 6 business days for delivery.

Priority Mail - Please allow 2 - 4 business days for delivery.

Free Shipping

Free Standard Shipping is available for all U.S. orders above $75 (after any discount has been applied).

Shipping Process

All orders come with free tracking via email.

All orders are packed on the current day and shipped out the next day.

SHIPPING RESTRICTIONS

We currently ship only to the USA (and all U.S territories).

No shipping on Sundays or Holidays.

Returns/Exchanges

Returns

You will be able to return any unused products that are in the original protective packaging within 30 days of delivery for a full refund. You will have to pay for return shipping charges at a flat rate of $5. The label will be provided by us for your convenience. Once your return is approved and the shipping label is provided, the return package must be post marked and sent within the next 14 days or the return will be cancelled.

What about Dress Shirts?- All dress shirts must be in original unopened packaging including all tags and packaging material. Otherwise the refund is subject to a $10 Restocking Fee.

Can I return clearance items?- No, Clearance/Final Sale items are considered final sale and not eligible for refunds.

Is there a restocking fee?- As long as you follow our return instructions there is no restocking fee for returns. Your return must be in unworn / new condition in its original protective packaging to be eligible for a refund.

What about International orders?- We currently do not ship to or accept returns from destinations outside the USA.

To begin your return - Login to your customer account to initiate a self service return via this link: Customer Account Portal If you are having trouble please contact us at support@artofthegent.com.

EXCHANGES

Exchanges are offered on products which arrive with a defect as part of our satisfaction guarantee. If you are wanting to change colors or sizes, no free exchange will be offered but you can always return your original order and then place a new order for the products you want. Please send us an email tosupport@artofthegent.comif your product arrived defective and you need an exchange. If you decide you would rather just return the product and not receive a replacement, that will be considered a return and not an exchange.

FAQ

  • If I place my order today, when will I receive it? - If you place an order right now (this is your cue!), we will pack and ship your order out by the next business day. If an order is placed over the weekend, we will pack the order but the package will not be picked up until the next business day. The time it takes to receive your package will depend on where you live and which shipping option you choose. Refer above to Shipping - Expected Time.
  • Do you ship internationally? -Yes, only to South Korea and Norway currently.
  • Do orders come with tracking? -Yes, all orders come with free tracking.
  • Tracking says the item has been delivered, but I didn't get it? - Please allow an extra day or two for the post office to try to re-deliver your package. If you still haven't gotten your package, please contact your local Post Office. In most cases, the package has been found and is awaiting pickup from your local Post Office.
  • Who does your shipping? - USPS (United States Postal Office).

Have any Questions, Comments, or Concerns?

Contact Us

We will get back to you as soon as possible.